Staying still comes at a cost. Thankfully, it’s one you can avoid.
Most of the challenges supply chains face today stem from a lack of connection. But with better visibility, stronger infrastructure and a more holistic view of your data, those same challenges become more manageable and easier to move past.
Staying still comes at a cost. Thankfully, it’s one you can avoid.
Most of the challenges supply chains face today stem from a lack of connection. But with better visibility, stronger infrastructure and a more holistic view of your data, those same challenges become more manageable and easier to move past.
Here are some of the pressure points many organisations are facing – and why now is the time to build your interconnected supply chain:
Customer loyalty declines
Nearly half of customers say they wouldn’t return to a business that fails to keep them informed about delivery. And more than 60% now expect proactive updates as standard. If those expectations aren’t met, customers will look elsewhere.
Costs quietly accumulate
Poor forecasting and overstocking cost UK manufacturers more than £100,000 last year alone. Delays, duplication and inefficiency all add up, and without the right data and insight, it’s hard to know where to cut costs and where to invest.
Employees feel the pressure
More than half of logistics workers say that system downtime adds stress to their roles. When teams can’t rely on the tools they use every day, performance and retention can suffer.
Security threats go unnoticed
95% of UK businesses experienced a supply chain cyberattack between 2023 and 2024. Alarmingly, a third didn’t realise it had happened. Having limited visibility across your supply chain makes it harder to detect, respond and recover from threats.
Customer loyalty declines
Nearly half of customers say they wouldn’t return to a business that fails to keep them informed about delivery. And more than 60% now expect proactive updates as standard. If those expectations aren’t met, customers will look elsewhere.
Costs quietly accumulate
Poor forecasting and overstocking cost UK manufacturers more than £100,000 last year alone. Delays, duplication and inefficiency all add up, and without the right data and insight, it’s hard to know where to cut costs and where to invest.
Employees feel the pressure
More than half of logistics workers say that system downtime adds stress to their roles. When teams can’t rely on the tools they use every day, performance and retention can suffer.
Security threats go unnoticed
95% of UK businesses experienced a supply chain cyberattack between 2023 and 2024. Alarmingly, a third didn’t realise it had happened. Having limited visibility across your supply chain makes it harder to detect, respond and recover from threats.
© BT 2025
© BT 2025