What does better finance look like?
Resilient. Connected. Personal. Efficient.
What does better finance look like?
Resilient. Connected. Personal. Efficient.
Contents
Why the Innovation–Resilience Dilemma holds so many teams back
In every financial organisation, there’s more potential to unlock. But to realise that potential, the pressure beneath the surface needs to be addressed.
Legacy systems, tightening regulation and rising expectations are making it harder to modernise, stay protected and deliver the seamless experiences your customers now expect.
Building for the future starts with tackling these barriers:
Keeping pace with innovation
New services, AI capabilities and digital models are reshaping the way finance works – and keeping up has never mattered more
Building resilience from within
Legacy systems, growing risks and stretched teams are making it harder to stay secure, compliant and in control
Meeting rising expectations
Customers expect fast, seamless, secure experiences across every channel, every time
When resilience becomes a launchpad – not a load to carry – you can unlock better outcomes across your business.
- Stay ahead of disruption, with the strong, adaptable foundations to grow through change.
- Keep pace with regulation by responding as demands evolve.
- Give your people the headspace, belief and tools to make a real difference.
- Strengthen your defences with smart, layered protection that keeps you secure from growing threats.
- Deepen customer loyalty by delivering experiences that feel personal, seamless and safe.
- Maximise your profitability by working more efficiently, more intelligently and with more impact.
Progress doesn’t have to feel so far away. With the right support, it starts to feel within reach.
Standing beside financial services, every step of the way
We’ve worked alongside the UK’s leading financial institutions for decades – supporting 9 of the top 10 UK banks, and many more around the world.
We understand the pressures you’re under. The balancing act between resilience and reinvention. And we know what it takes to break through the blockers that stand in your way.
Whatever stage you’re at, we’re here to help you move forward. Here’s how:
Network leadership
Secure, high-performance connectivity that keeps your business moving – from branch to cloud and everywhere in between
Certified smart operations
One of the most certified MSPs globally – known for driving service excellence, automation and reliability
Cyber security strength
A global team of 3,600+ experts and 24/7 protection, helping you stay safe, compliant and one step ahead of risk
Strategic partnerships
From Cisco to Google and Equinix, we bring you the best of our ecosystem – so you get the right technology, backed by the right people
Collaboration expertise
30+ years helping teams connect, communicate and create better customer experiences together
Talent advantage
An agile, scalable talent model that helps you bridge gaps, build capability and stay future-ready
Four pillars to support your next move
We’ve developed an approach that’s built for the challenges – and the ambitions – of financial services. Our model is built around four integrated pillars:
© BT 2025
© BT 2025